Privacy Policy

Last Updated: January 17, 2025

At Rewaa ("we," "us," or "our"), we respect your privacy. This policy explains what data we collect, how we use it, and your rights. By using rewaa.org, you agree to this policy.

1. What We Collect

Information You Provide:

Account info (name, email, password)
Profile info (photo, bio, timezone)
Payment info (processed by secure third parties)
Messages you send to teachers or support

Automatic Information:

Device info (browser type, operating system)
Usage data (pages visited, features used)
IP address and approximate location
Cookies and similar technologies

2. How We Use Your Data

Provide the service: Create accounts, process payments, enable classes
Communicate: Send class updates, receipts, important notifications
Improve: Analyze usage to make the platform better
Security: Detect fraud and protect users
Legal: Comply with laws and resolve disputes

We do NOT: Sell your personal data to third parties for advertising.

3. Who We Share With

We share data only when necessary:

Teachers: Your name/email when you subscribe to their class
Payment processors: To handle transactions securely
Service providers: Hosting, email, analytics (under strict agreements)
Legal authorities: When required by law or to protect safety

4. Data Security

We protect your data with:

SSL/TLS encryption for all data in transit
Encrypted password storage (hashed, never stored in plain text)
Regular security audits and updates
Access controls limiting who can see your data

No system is 100% secure. If you suspect unauthorized access to your account, contact us immediately.

5. Your Rights

You have the right to:

Access: Request a copy of your data
Correct: Update inaccurate information
Delete: Request account deletion
Export: Get your data in a portable format
Opt-out: Unsubscribe from marketing emails

To exercise these rights, email us at help@rewaa.org.

6. Cookies

We use cookies to:

Keep you logged in
Remember your preferences (language, theme)
Understand how you use the platform

You can disable cookies in your browser settings, but some features may not work properly.

7. Data Retention

Active accounts: Data kept while your account is active
Deleted accounts: Most data deleted within 30 days
Legal requirements: Some data kept longer for legal/tax purposes

8. Children's Privacy

Rewaa is not intended for children under 13. If we learn we've collected data from a child under 13 without parental consent, we will delete it. Users 13-17 must have parent/guardian consent.

9. International Users

Rewaa operates internationally. Your data may be processed in countries with different privacy laws than your own. By using our service, you consent to this transfer. We apply consistent protections regardless of where data is processed.

10. Changes to This Policy

We may update this policy. We'll notify you of significant changes via email or platform notification. Continued use after changes means you accept the updated policy.

Questions about privacy? Contact our team:

Email: help@rewaa.org

Website: rewaa.org